
Think Twice: Harnessing the Power of Counterintuition

However, once you realize the answer to most questions is, “It depends,” you are ready to embark on the quest to figure out what it depends on.
Michael J. Mauboussin • Think Twice: Harnessing the Power of Counterintuition
The final condition is that for X to cause Y, there cannot be a factor Z that causes both X and Y. For instance, watching too much television may correlate with obesity. But low socioeconomic status may explain both the television viewing and the weight problem.17
Michael J. Mauboussin • Think Twice: Harnessing the Power of Counterintuition
do. You needn’t think twice before every decision. Since most decisions will be straightforward, with clear-cut repercussions, the mistakes in this book will not be relevant. We all make lots of decisions every day, and the stakes are generally low. Even when they are not low, the best course is often obvious enough.
Michael J. Mauboussin • Think Twice: Harnessing the Power of Counterintuition
Second, these agents interact with one another, and their interactions create structure—scientists often call this emergence.
Michael J. Mauboussin • Think Twice: Harnessing the Power of Counterintuition
Three conditions must be in place: diversity, aggregation, and incentives. Each condition clicks into the equation. Diversity reduces the collective error. Aggregation assures that the market considers everyone’s information. Incentives help reduce individual errors by encouraging people to participate only when they think they have an insight.
Michael J. Mauboussin • Think Twice: Harnessing the Power of Counterintuition
22 Most complex adaptive systems are loosely coupled, where removing or incapacitating one or a few agents has little impact on the system’s performance.
Michael J. Mauboussin • Think Twice: Harnessing the Power of Counterintuition
But Taleb makes a careful, if overlooked, distinction: if we understand what the broader distribution looks like, the outcomes—however extreme—are correctly labeled as gray swans, not black swans. He calls them “modelable extreme events.”
Michael J. Mauboussin • Think Twice: Harnessing the Power of Counterintuition
Consider the system at the correct level. Remember the phrase “more is different.” The most prevalent trap is extrapolating the behavior of individual agents to gain a sense of system behavior.
Michael J. Mauboussin • Think Twice: Harnessing the Power of Counterintuition
In deciding, people often start with a specific piece of information or trait (anchor) and adjust as necessary to come up with a final answer. The bias is for people to make insufficient adjustments from the anchor, leading to off-the-mark responses. Systematically, the final answer leans too close to the anchor, whether or not the anchor is sensib
... See more