One is it was trying to solve a consumer problem with the industry and then two, is technology was enabling this digital consumption of music and the industry just was not forward on that. iTunes was a reaction, if you will, to the ripping services, whereas you could have argued actually it should have been what drove the consumer to the digital... See more

YouTube did better than Google Video because YouTube, by the nature of being a scrappy startup, was able to basically acquire a bunch of debt in the form of lawsuits, because they were doing things like letting people upload all these illegal videos, primarily because they didn’t have great technology to filter it out, and really no means to, but... See more