
The Way We're Working Isn't Working

Encouraging • Inspiring • Kind • Positive • Calm • Smart • Visionary • Supportive • Decisive • Fair
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
By defining precisely when we’re going to undertake a behavior, we reduce the amount of energy we have to expend to get it done. Often,
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
We’re far less likely to feel inspired by someone who says “Here’s what’s wrong with what you did” than we are by a more forward-looking “Here’s what works so far, and here’s what I think you need to do to take this to the next level.”
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
In order to move from one task to another, we must effectively tell ourselves, “I want to do this now instead of that.” This process is known as “goal shifting” or “task shifting.” It creates something called “switching time,” which is the increment of time it takes us to move from one source of focus to another.
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
Purpose represents a specific intention, a course of action, and an aim toward which we point ourselves.
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
We want to belong and be connected to others, but our survival instincts succeed only in pushing others away. In the process, we confirm our worst fears.
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
The safer and more valued people feel, the more resilient they are in the face of high demand and uncertainty.
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
The third key to building rituals is to focus on something we do rather than something we continually try to resist doing.
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
“What is he feeling, and how does that make sense?”