
The Way We're Working Isn't Working

“If you’re thinking about the marshmallow and how delicious it is,” Mischel told a journalist years later, “then you’re going to eat it. The key is to avoid thinking about it in the first place.”
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
The second and perhaps most important key to building rituals is precision and specificity.
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
By remaining curious and even realistically optimistic, rather than reactive, we think better, perform better, and get along with others more easily.
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
The best way for organizations to encourage higher productivity and more innovation is by promoting more absorbed focus.
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
Unlike computers, we’re hardwired to undertake tasks sequentially. Our
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
A review of more than 150 leadership studies found that integrity is the value employees care most about in their leaders. Honesty is second, and humility is third. The other qualities employees most value include care and appreciation, respect for others, fairness, listening responsively, and reflectiveness.
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
Gallup has uncovered twelve key factors that produce high engagement, productivity, and retention among employees. Fully half of them are connected to the issue of feeling valued—including receiving regular recognition or praise for doing good work, having a supervisor or someone at work who “cares about me as a person,” “having a best friend at wo
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Having a purpose larger than our immediate self-interest serves others and makes us feel better about ourselves, but it’s also increasingly crucial to our survival. That’s because we live in a world of increasing population and accelerating demand for the earth’s finite resources.
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
A fact is something that can be objectively verified by any person. It is irrefutable. It