
The Way We're Working Isn't Working

The flight response, when our value feels at risk, is a means of minimizing the threat by avoiding conflict with others altogether. At
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
Above all, awareness requires recognizing that we’re ultimately interdependent. Together
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
Taking care of yourself physically won’t turn you into a great performer—it’s just one piece of a more complex puzzle—but failing to do so assures that you can’t ever perform at your best.
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
Several researchers have found that achieving true expertise requires at least 10,000 hours of deliberate practice over at least ten years. The most crucial ingredient, after motivation itself, is sustained absorbed attention—whether that consists of practicing to improve or actually performing. Small
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
“Many leadership theories emphasize the need for the leader to articulate an inspiring vision,” writes Laura Reave, the author of the review of leadership studies. “But what is important is not so much words but rather actions: the level of ethics demonstrated, the respect and compassion shown to others.”
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
The best way for organizations to encourage higher productivity and more innovation is by promoting more absorbed focus.
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
A review of more than 150 leadership studies found that integrity is the value employees care most about in their leaders. Honesty is second, and humility is third. The other qualities employees most value include care and appreciation, respect for others, fairness, listening responsively, and reflectiveness.
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
A second more spacious way of viewing the world is through the Reverse Lens. That simply means looking at a given situation through the eyes of your perceived antagonist. It doesn’t mean sacrificing your own point of view but rather widening your lens. Almost
Tony Schwartz, Jean Gomes, Catherine McCarthy • The Way We're Working Isn't Working
An organization truly is a living organism—a human community that can realize its highest potential only when each individual is fully valued and feels fully vested in a shared purpose. The better people’s needs are met, the better they feel and the better the organism functions as a whole. An organization that invests in its people across all dime
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