The Utopia of Rules: On Technology, Stupidity, and the Secret Joys of Bureaucracy
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The Utopia of Rules: On Technology, Stupidity, and the Secret Joys of Bureaucracy

In other words, talking about rational efficiency becomes a way of avoiding talking about what the efficiency is actually for; that is, the ultimately irrational aims that are assumed to be the ultimate ends of human behavior.
We need to find a way to talk about what it is we actually object to in this process, to speak honestly about the violence it entails, but at the same time, to understand what is appealing about it, what sustains it, which elements carry within them some potential for redemption in a truly free society, which are best considered the inevitable
... See morePower makes you lazy. Insofar as our earlier theoretical discussion of structural violence revealed anything, it was this: that while those in situations of power and privilege often feel it as a terrible burden of responsibility, in most ways, most of the time, power is all about what you don’t have to worry about, don’t have to know about, and
... See more“All the labor-saving machinery that has hitherto been invented has not lessened the toil of a single human being.” —John Stuart Mill
Call it the grammar-book effect. People do not invent languages by writing grammars, they write grammars—at least, the first grammars to be written for any given language—by observing the tacit, largely unconscious, rules that people seem to be applying when they speak. Yet once a book exists, and especially once it is employed in schoolrooms,
... See moreWhether one is dealing with masters and servants, men and women, employers and employees, rich and poor, structural inequality—what I’ve been calling structural violence—invariably creates highly lopsided structures of the imagination. Since I think Smith was right to observe that imagination tends to bring with it sympathy, the result is that
... See moreClearly, the problem was that the entire population had failed to memorize their lessons properly. But what they were actually denying was the legitimacy of collective creativity, the free play of the system.
Information technology has allowed a financialization of capital that has driven workers ever more desperately into debt, while, at the same time, allowed employers to create new “flexible” work regimes that have destroyed traditional job security and led to a massive increase in overall working hours for almost all segments of the population.
what the media was calling “globalization” had almost nothing to do with the effacement of borders and the free movement of people, products, and ideas. It was really about trapping increasingly large parts of the world’s population behind highly militarized national borders within which social protections could be systematically withdrawn,
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