The Utopia of Rules: On Technology, Stupidity, and the Secret Joys of Bureaucracy

We need to find a way to talk about what it is we actually object to in this process, to speak honestly about the violence it entails, but at the same time, to understand what is appealing about it, what sustains it, which elements carry within them some potential for redemption in a truly free society, which are best considered the inevitable pric

The vast majority of the paperwork we do exists in just this sort of in-between zone—ostensibly private, but in fact entirely shaped by a government that provides the legal framework, underpins the rules with its courts and all of the elaborate mechanisms of enforcement that come with them, but—crucially—works closely with the private concerns to e

What is presented as the “moderate” Left solution to any social problems—and radical left solutions are, almost everywhere now, ruled out tout court—has invariably come to be some nightmare fusion of the worst elements of bureaucracy and the worst elements of capitalism. It’s as if someone had consciously tried to create the least appealing possibl

This is pretty much exactly the story of the Internet. What is email, after all, but a giant, globe-spanning, electronic, super-efficient Post Office? Has it not, too, created a sense of a new, remarkably effective form of cooperative economy emerging from within the shell of capitalism itself—even as it has deluged us with scams, spam, and commerc

if the ultimate aim of neoliberal capitalism is to create a world where no one believes any other economic system could really work, then it needs to suppress not just any idea of an inevitable redemptive future, but really any radically different technological future at all.

Call it the grammar-book effect. People do not invent languages by writing grammars, they write grammars—at least, the first grammars to be written for any given language—by observing the tacit, largely unconscious, rules that people seem to be applying when they speak. Yet once a book exists, and especially once it is employed in schoolrooms, peop

Clearly, the problem was that the entire population had failed to memorize their lessons properly. But what they were actually denying was the legitimacy of collective creativity, the free play of the system.

Freedom, then, really is the tension of the free play of human creativity against the rules it is constantly generating. And this is what linguists always observe. There is no language without grammar. But there is also no language in which everything, including grammar, is not constantly changing all the time.

Games allow us our only real experience of a situation where all this ambiguity is swept away. Everyone knows exactly what the rules are. And not only that, people actually do follow them. And by following them, it is even possible to win!