The User Story is the User Experience
ethankaplan.com
Saved by sari
The User Story is the User Experience
The only reason we talk about the “user experience” these days is because it’s so rare that we actually see it happening. Our users are easier to ignore than to talk to. This was the exact opposite for the axe maker. His medium demanded good design.
Ollie Campbell • Why the Internet Is Anti-Design, and How You Can Fight Back.
Jonathan Simcoe added
- What we call a delightful user experience is just delivering a faster path to user goals.
- Every single interface has infinite opportunity for polish and delight.
- You’ll never understand the challenges, tricks, and edge-cases of a note-taking app until you build a note-taking app.
Paco Coursey • Paco Coursey - ui.land
sari added
The most challenging products must EXPLAIN how something should be done (think Adobe Photoshop, where users must be find training on YouTube or elsewhere to engage — even initially—with the product). Having to explain your product is the least effective way to engage new users (and explains why products like Photoshop struggle to attract non-Pros).... See more
Scott Belsky • Crafting The First Mile Of Product
sari added
That the best way to review a product experience is to ask 3 questions on EVERY screen: “how did I get here?” “what do I do now?” “where do I go next?” — these questions will reveal flaws in object model, UX, onboarding, and orientation.
Scott Belsky • What Is “Seeing the Matrix” for a Product Leader?
sari added
capabilities, the user's experience—
Marty Cagan • INSPIRED: How to Create Tech Products Customers Love (Silicon Valley Product Group)
This experience emboldened my observation that most product teams only spend the final mile of their experience building the product thinking about (and testing) the first mile of the customer’s experience using the product.
Scott Belsky • “Prefer” Postmortem: 6 Lessons Learned From Building An Independent Pro Network
sari added
Align customer vision (what you want your customers to become) with user experience (what you are asking them to do).
Michael Schrage • Who Do You Want Your Customers to Become
sari added
The dominant school of thought when it comes to UI design in tech, at least that I’ve grown up with the past two decades, has centered around removing friction for users in accomplishing whatever it is they’re trying to do while delighting them in the process. The goal has been design that is elegant, in every sense of the word: intuitive, ingeniou... See more