The User Story is the User Experience
added by sari · updated 1y ago
The User Story is the User Experience
- Define the user journey before you define the feature.
- Who is the user? — How would you classify this group of people? What do they care about? What are their habits?
- What problems do they encounter? — What do they want to achieve? What are their pain points? How do they think and behave? What evidence do we have for believing this?
- How will they
from The Looking Glass: The Craft of Creating
sari and added
- Stage 6: UserDriven In Stage 6, everyone is fully enlightened about user-centered design. Understanding user needs through research is the primary driver of the organization's strategy and project prioritization. Almost all teams within the organization usually perform UX-related activities in an efficient, effective manner.
from The 6 Levels of UX Maturity by Nielsen Norman Group
Mo Shafieeha added
The first step is to determine the user experience outcomes the team is shooting for; answers the question If we deliver a great design, how does it improve someone’s life?
The UX outcome is the end state we’re trying to achieve. Once we know our UX outcome, we can create key metrics detailing our journey getting there.
from Your Necessary First Step to Creating Powerful UX Metrics by Jared Spool
Adam Zeiner added
Users bring certain expectations, and to meet or even surpass those expectations, it’s important to break down each instance where the user interacts with the product and imagine worst-case scenarios. In the world of UX, this is called the user journey, and doing so will ground your decisions in reality—and not wishful thinking—and will allow you t
... See morefrom Universal Principles of UX: 100 Timeless Strategies to Create Positive Interactions between People and Technology (Rockport Universal) by Irene Pereyra
- Designing products that address fundamental user problems is what UX and product design have always meant to me. We ought to think of usable and useful products as providing the most of what user experience entails; foremost of all, meeting user needs. Because of this, it is important to understand product thinking.
from Enterprise Design Thinking- a new perspective by Chelsi N.
Mo Shafieeha and added
- It’s time for our industry and discipline to reconsider the word “user.” We speak about “user-centric design”, “user benefit”, “user experience”, “active users”, and even “usernames.” While the intent is to consider people first, the result is a massive abstraction away from real problems people feel on a daily basis. An abstraction away from simpl... See more
from Let's reconsider our "users" by Jack Dorsey
sari added
Expecting users to primarily interact with software in natural language is lazy .
It puts all the burden on the user to articulate good questions. What to ask, when to ask it, how to ask it, to make sense of the response, and then to repeat that many times.
But a user may not know what they don't know.
A good user interface let's me iterativel
... See morefrom Natural language is the lazy user interface by Austin Z. Henley
sari and added
- Stage 1: Absent A company at this stage is either oblivious to UX or believes it does not need it. A company has a user-centered mindset if users are the driver behind its strategy, tactics, and decisions. At this stage, UX work is not planned, let alone incorporated into the organization's vision.
from The 6 Levels of UX Maturity by Nielsen Norman Group
Mo Shafieeha added