The Tyranny of Metrics Quotes by Jerry Z. Muller

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“Value” and “productivity” cannot be expressed in objective figures, even if we pretend the opposite: “We have a high graduation rate, therefore we offer a good education” – “Our doctors are focused and efficient, therefore we provide good care” – “We have a high publication rate, therefore we are an excellent university” – “We have a high audience

The Tyranny of Metrics

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Rutger Bregman • Utopia for Realists