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The summer of outdoor commerce
David Chang Isn’t Sure the Restaurant Industry Will Survive Covid-19 (Published 2020)
David Marchesenytimes.com
The physical locations that survive this extended pause will likely reopen with a focus on high-touch clienteling and luxury service, where shop visits are appointment-only (or tightly controlled and restricted) and oriented around consumer experience rather than pure sales.
Adam Wray • The Shape of Post-Covid Retail
