
The Soul of A New Machine

Steve Wallach gave the speech he had once dreaded, describing Eagle’s architecture to a jury of peers, at a meeting of a society of computer professionals, and when he was done, they got up and applauded—“the ultimate reward,” he said.
Tracy Kidder • The Soul of A New Machine
West never passed up an opportunity to add flavor to the project. He helped to transform a dispute among engineers into a virtual War of the Roses. He created, as Rasala put it, a seemingly endless series of “brushfires,” and got his staff charged up about putting them out. He was always finding romance and excitement in the seemingly ordinary. He
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At one point, Jim Guyer said: “We didn’t get our commitment to this project from de Castro or Carman or West. We got it from within ourselves. Nobody told us we had to put extra effort into the project.” Ken Holberger burst out laughing. Guyer raised his voice. “We got it from within ourselves to put extra effort in the project.” Laughing hard, Hol
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Engineers are supposed to stand among the privileged members of industrial enterprises, but several studies suggest that a fairly large percentage of engineers in America are not content with their jobs. Among the reasons cited are the nature of the jobs themselves and the restrictive ways in which they are managed. Among the terms used to describe
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West sits in his office and declares, “The only way I can do this machine is in this crazy environment, where I can basically do it any way that I want.”
Tracy Kidder • The Soul of A New Machine
“He set up the opportunity and he didn’t stand in anyone’s way. He wasn’t out there patting people on the back. But I’ve been in the world too long and known too many bosses who won’t allow you the opportunity. He never put one restriction on me. Tom allowed me to take a role where I could make things happen. What does a secretary do? She types, an
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“The way West was with us, it provided a one-level separation—someone far enough away to lay blame on.”
Tracy Kidder • The Soul of A New Machine
“I get quite a lot of work done in the morning while taking a shower,” says Veres. “Showers are kinda boring things, all things considered.” Now in the shower, before leaving for work, he conceives a new approach.
Tracy Kidder • The Soul of A New Machine
dressed for town, and the smell of after-shaving