The Secret of Teams: What Great Teams Know and Do

Measurement tells us where we need to improve; it lets us know if our improvement efforts are working or not; it helps us stay focused; it brings out the best in us as a team; it presents a tangible challenge. This fuels continued improvement. We’re always striving to beat our best—to shave off just one more second that the car is in the pit. And,

celebrating birthdays, sharing struggles, helping one another at work and outside work.

Key Elements of a High-Performance Team Selection, Fit, People, Get the Right People Practice, Training, Good Process, Help People Grow Life Together, Family, Esprit de Corps, Environment of Care & Concern

“I was sharing my problem with my coach, and he asked me a very simple question: ‘Does your leadership team know HOW to manage and lower food costs?’ In that moment, I knew they did not. If they were going to learn it, I would have to teach them.”

“Good process.”

The second thing that matters to us is practice,” Sam said. “Practice is how we build skills, speed, and consistency.”

“The point is, your team will never perform at the highest possible level if the members of the team don’t exhibit genuine care and concern for one another. The best leaders create an environment where this is the norm. And once it is achieved, they work diligently to maintain that culture.

We treat each other like family.”

“First, there’s the question of fit. Does the team member fit?” Sally asked, “Do you mean fit in?” “Yes, fitting in matters a lot, but there’s more. Can they learn and grow? Are they coachable? What’s their attitude—their outlook on