The Secret of Teams: What Great Teams Know and Do
Key Elements of a High-Performance Team Selection, Fit, People, Get the Right People Practice, Training, Good Process, Help People Grow Life Together, Family, Esprit de Corps, Environment of Care & Concern
Mark Miller • The Secret of Teams: What Great Teams Know and Do
If this team is going to sustain its current level of performance, we always have to pay attention to our leadership pipeline.”
Mark Miller • The Secret of Teams: What Great Teams Know and Do
great people
Mark Miller • The Secret of Teams: What Great Teams Know and Do
“I was sharing my problem with my coach, and he asked me a very simple question: ‘Does your leadership team know HOW to manage and lower food costs?’ In that moment, I knew they did not. If they were going to learn it, I would have to teach them.”
Mark Miller • The Secret of Teams: What Great Teams Know and Do
“We do a review of our people every quarter.” “We review key data for the business at every meeting and develop plans to improve the results.”
Mark Miller • The Secret of Teams: What Great Teams Know and Do
“We meet regularly.” “We capture action items and review them religiously.” “We’re disciplined in our approach to problem solving.” “We hold one another accountable.”
Mark Miller • The Secret of Teams: What Great Teams Know and Do
“Good process.”
Mark Miller • The Secret of Teams: What Great Teams Know and Do
celebrating birthdays, sharing struggles, helping one another at work and outside work.
Mark Miller • The Secret of Teams: What Great Teams Know and Do
We treat each other like family.”