The Second-Best Business Book Ever Written: The Pursuit of Thought Leadership in Sales, Marketing, and Life
amazon.com
The Second-Best Business Book Ever Written: The Pursuit of Thought Leadership in Sales, Marketing, and Life

you can be a customer intimacy or customer service champion.
Plato told us about the way we behave: “Human behavior flows from three main sources: desire, emotion, and knowledge.”
that might go against the grain, that could lead to doubt among people who always think they’re right, but seldom are.
Explain the real meaning of what you just stated. Is this new thinking or established insights? Are there more dynamic ways of stating this (a particular narrative pitch flow)? And what if all of this happens, some of it, or none of it?
THE TECHNOLOGY AND INNOVATION LEADER
If this is the case, are there other assumptions that can be made? What would the contrarian say; how would they respond? Now that your reasoning is solidified, please poke some holes in it. And what if your conclusions are wrong, or some are wrong?
A sales and marketing thought leader is a person who focuses on three distinct areas of influence: Wisdom and Insights, Trust and Honesty, and Ethics and Causes.
THE CUSTOMER SERVICE LEADER
What if the possibilities, the opportunities, even the alternatives don’t happen?