The ROI of a team who loves their work

Figure out how you set up systems that put everyone in your team in the driver seat of their own productivity, not at the whim of other people’s preferences

Because what I’ve learned from having the privilege of working in a place that asks for my best and helps me get there is how much it can unlock in a life. The benefits extend far beyond the skills required to get great work done. The really, really good stuff comes from looking back on something you created and thinking, “I had no idea I could do ... See more

Lead with commitment to a mission. It has to go beyond technology (eg: using AI) or making money (eg: Google cloud revenue). It has to be about making positive change in the world, for real people (users, customers) in the real world. Googlers are idealists at heart and their work needs to mean something. They also need to believe that their execu

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Many team members feel as if they don’t matter. They feel as if they’re just another number. It’s your job to let them know that their input is valuable.

we should all learn from early-Google's example. When employees feel truly valued (which is rare!), it creates psychological safety, high morale, productivity, and creativity. Early employees would often encourage each other to "fail fast" as a means to innovation, but that's no longer easy in an environment where failure implies a layoff. If you'r... See more