The Relational Perspective
Connect then lead —> Although most of us strive to demonstrate our strength, warmth contributes significantly more to others’ evaluations of us—and it’s judged before competence.
Before people decide what they think of your message, they decide what they think of you.
Most people hate uncertainty, but they tolerate it much better when they can look
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I have found that it is remarkably helpful for members of a leadership team to spend time talking about their backgrounds. People who understand one another’s personal philosophies, family histories, educational experiences, hobbies, and interests are far more likely to work well together than those who do not.