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Incentives: The Hidden Forces That Shape Behavior
ask: “How will we get others to behave differently (more competitively) than in the past? Are we sure that our people have the incentive to execute the designated activities? Are some important things not getting done because people perceive it is not in their interest to spend time on them?”
David H. Maister • Managing The Professional Service Firm
The power of incentives cannot be overstated. Properly devised incentive mechanisms can supercharge a group’s ability to efficiently optimize for its selected target metrics. Which sounds great — and it is, provided that those target metrics are a proper representation of the organization’s goals.
DAOs, Tokens, and Goodhart's Forest
Here’s the twist, though: When people are asked which is the best positioning for other people (not them), they rank No. 1 most fulfilling, followed by No. 2. That is, we are motivated by self-esteem, but others are motivated by down payments. This single insight explains almost everything about the way incentives are structured in most large organ
... See moreDan Heath • Made to Stick: Why Some Ideas Survive and Others Die
A good incentives officer can also save money. He or she can identify wasteful bonuses (for example, the free-rider earnings bonus mentioned above) and tap into the power of nonfinancial rewards: peer recognition, reduced commute times, choice of assignments, freedom to work on a passion project, and so on.