The polish paradox
matthewstrom.com
The polish paradox
But it’s the small details that can add an additional layer of depth and meaning to the experience.
Alla Kholmatova • Design Systems (Smashing eBooks)
In providing a precise experience, you are necessarily polarizing. There’s a certain tyranny of NPS or averages you have to decouple from – where averages blunt a nuanced understanding of a product or experience. There’s that funny truism that the most authentic Chinese restaurants have the most 1 star reviews.
Distinctive features are not universal... See more
Distinctive features are not universal... See more
Nix • the delight of specificity
