Is this a joke? In case you haven’t heard, we’ve got a real business to run. Sorry if that interferes with this full-time audit employment racket you’ve got going on here.” Trust Wes to say what people are thinking but are too smart to actually say aloud.

For the last decade, like clockwork, new cios would come and go every two years. They stay just long enough to understand the acronyms, learn where the bathrooms are, implement a bunch of programs and initiatives to upset the apple cart, and then they’re gone.

Being able to take needless work out of the system is more important than being able to put more work into the system.

“every work center is made up of four things: the machine, the man, the method, and the measures. Suppose for the machine, we select the heat treat oven. The men are the two people required to execute the predefined steps, and we obviously will need measures based on the outcomes of executing the steps in the method.”

Perfection is the enemy of good.

Each year, it gets harder. We have to do more with less, to simultaneously maintain competitiveness and reduce costs.

What’s happening with Phoenix is a combination of the need to deliver needed features to market, forcing us to take shortcuts, which are causing ever-worsening deployments.

I start again, “Steve, if I thought

The meeting winds down and we all leave smiling. That’s a first for my team.