The Past, Present, and Future of Consumer Social Companies

In the US, dominant platforms typically have just two out of the three: Amazon is a wealth of commerce and content related to products, Tik Tok has community and content—but it’s rare to successfully integrate all three elements (they require very distinct DNA to do well!). Successful case studies include Glossier and Food52, while new startups lik... See more

TikTok is a good reminder for the generational turnover of social products. While most social networks have not proven to be durable over time (Friendster, MySpace, Orkut, ....) the ones that take over generational shifts or new content types and formats have become massive companies.

An aggregator like Facebook or Airbnb brings all the relevant goods, services, or information that a consumer might seek into one place, and it gathers all the consumers there, too. Netflix is a one-stop shop for film and television. YouTube is a one-stop shop for user-generated video. Uber is a one-stop shop for car rides. These aggregators amass ... See more