But they all also notice one same thing. Most conflict happens in rush hours when people are under pressure. And it is this face-to-face conflict between waiters and cooks that causes all the trouble. The answer was found and it’s this - a restaurant spindle.

Managers made the machine, with its supporting ideas of harmony and order, central to the conception of organizational problems that they then argued required trained managers to solve. Therefore, as sociologist Yehouda Shenhav argues, their writings explicitly carried the assumption that everything was a technical problem; they designated all

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The Company as a Machine for Doing Stuff

Conflict at work is often due to a person’s feeling defensive out of a fear of losing face. To prove himself he sets certain goals for how others should treat him, and then expects rigidly that others will fulfill those expectations. This rarely happens as planned, however, because others also have an agenda for their own rigid goals to be

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