Second, too often in organizational life, people begin analyzing problems by personalizing them (“If only Joe was a leader …”) or attributing the situation to interpersonal conflict (“Sally and Bill don’t collaborate very well because their work styles are so at odds”). This tendency often obscures a deeper, more systemic (and perhaps more

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This is the nature of management. Decisions are made, usually for good reasons, which in turn prompt other decisions. So when problems arise—and they always do—disentangling them is not as simple as correcting the original error. Often, finding a solution is a multi-step endeavor. There is the problem you know you are trying to solve—think of that

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But they all also notice one same thing. Most conflict happens in rush hours when people are under pressure. And it is this face-to-face conflict between waiters and cooks that causes all the trouble. The answer was found and it’s this - a restaurant spindle.