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You’ll begin with short intervals (two to four days) between practice sessions. Every time you successfully remember, you’ll increase the interval (e.g., nine days, three weeks, two months, six months, etc.), quickly reaching intervals of years. This keeps your sessions challenging enough to continuously drive facts into your long-term memory. If y
... See moreGabriel Wyner • Fluent Forever: How to Learn Any Language Fast and Never Forget It
basis for all retention programs is the ability for the user to receive information from your company on an ongoing basis.
Maura Ginty • Landing Page Optimization: The Definitive Guide to Testing and Tuning for Conversions
Once you ship the new onboarding experience, that's not the end of the road. Onboarding should be treated like any other product feature. It should be continuously optimized and iterated on.
Conor Dewey • Principles for New User Onboarding
If we approach a learning design with the longer view in mind, acknowledging what we can and cannot accomplish, we can create better ways to help people and ensure that there is a long-term plan.
Julie Dirksen • Design for How People Learn (Voices That Matter)
In the early days, before the team can set up templates and best practice guides, there’s a cold start problem — when someone signs up, it can be hard to understand how the product works, so it's easy to lose customers in that first mile.
Jackie Vullinghs • When Complexity Breeds Community
Novices need onboarding. They need to be welcomed, given some goals to achieve, and introduced to the way the community functions. • Regular participants need fresh content, activities, and people to interact with. • Masters need exclusive activities and access to content and abilities that regular participants don’t have.