The OARB Framework: Why Appealing to Self-Interest Is Better for Everyone
RISA Framework:
Before challenging, ask
1. Is the disagreement REAl or a misunderstanding?
2. Is it important enough to justify?
3. Is it specific enough to make progress?
4. Are u or the other person aligned in the objectives to participate in the convo.
Difficult to find alignment in interests to want to engage int he disagreement.... See more
Train for any argument with Harvard’s former debate coach | Bo Seo
CNU developed what is a powerful staple in the high-stakes world of crisis negotiation, the Behavioral Change Stairway Model (BCSM). The model proposes five stages—active listening, empathy, rapport, influence, and behavioral change—that take any negotiator from listening to influencing behavior. The origins of the model can be traced back to the
... See moreTahl Raz • Never Split the Difference: Negotiating As If Your Life Depended On It
A person we’ll call Mia attends a workshop on improving communication. Over the course of two days, she learns an array of new skills. She learns to ask more open and inviting questions. She is taught how to respond when someone becomes verbally aggressive or, on the other hand, when someone becomes evasive or completely shuts down. She practices
... See more