One of the keys to having a transformational impact with an individual or a group of people is getting into a feeling of connection with them. When you've got a clear head and a good feeling, you can allow that connection to emerge by following your curiosity and asking the questions that occur to you.

Oxytocin produces trust, love, and friendship.12 It’s the “pro-social” neurochemical that underpins everything from loving, long-term marital bliss to cooperative, well-functioning companies. We feel its presence as joy and love. It promotes trust, underpins fidelity and empathy,