
The Motive

One of the keys to Alan’s success was something I call “joyful accountability.” He liked to approach people who needed correction and cheerfully let them know that it was completely up to them whether they changed their behavior or attitude. He would remind them that if they couldn’t change, he would still be their friend, but they couldn’t continu
... See morePatrick M. Lencioni • The Motive
Shay seemed to gloss over that. So what did you learn from Lighthouse?” Liam took a drink of water. “I learned that I am supposed to have the most painful job in the company.”
Patrick M. Lencioni • The Motive
We can talk all day about what we’re supposed to do, but if we don’t understand why we’re leading in the first place, none of it will make sense.”