The Managed Heart: Commercialization of Human Feeling
we dove into the choppy waters of emotion. It can be a controversial subject in corporate settings because of a deeply entrenched notion that emotions have no place at in the office. More than a hundred years ago, management theorists were convinced that successful organizations always eliminate emotion from the workplace.6 When I first met him, Ri
... See moreBruce D. Schneider • Energy Leadership
The Upside of Irrationality: The Unexpected Benefits of Defying Logic at Work and at Home
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Labor is required for value to be produced and capital accumulated, but that labor, as we’ve noted, is all too often likely to rebel against the process. Labor, after all, is us: messy, desiring, hungry, lonely, angry, frustrated human beings. We may be free to quit our jobs and find ones that we like better, as the mantra goes, but in practice tha
... See moreSarah Jaffe • Work Won't Love You Back: How Devotion to Our Jobs Keeps Us Exploited, Exhausted, and Alone
