The Managed Heart: Commercialization of Human Feeling
The principal horror of any system which defines the good in terms of profit rather than in terms of human need, or which defines human need to the exclusion of the psychic and emotional components of that need - the principal horror of such a system is that it robs our work of its erotic value, its erotic power and life appeal and fulfilment. Such... See more
Audre Lorde • Audre Lorde reads Uses of the Erotic: The Erotic As Power (FULL Updated)
This is a profound psychological violence here. How can one even begin to speak of dignity in labor when one secretly feels one’s job should not exist? How can it not create a sense of deep rage and resentment? Yet it is the peculiar genius of our society that its rulers have figured out a way, as in the case of the fish fryers, to ensure that rage
... See moreDavid Graeber • Bullshit Jobs: A Theory
Emotional jobs reflect how people want to feel while performing the job. Statements usually start with the word “feel.”
Jim Kalbach, Micahel Tanamachi, • The Jobs to Be Done Playbook
