The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (J-B Leadership Challenge: Kouzes/Posner)

Scholars have shown that organizations filled with “givers”—those who help others—are consistently more effective than those loaded with “takers.”

In beginning your leadership journey, you must commit to Clarify Values. Exemplary leaders know that it's essential to: Find your voice Affirm shared values

“people received more effective input when they asked for advice rather than feedback.”

people always need to know the “why” for what they are being asked to do.

Before you can become a credible leader—one who connects “what you say” with “what you do”—you first have to find your authentic voice, the most genuine expression of who you are.

around this project/division/organization when others had lost hope, and that my dedication to others is evident in those homes that we designed and built to house the less fortunate in our community.)

You don't have to be at the top of the organization to learn about what's going on around you. Be on the lookout for new ideas, wherever you are.

To feel in control of their own work lives (back to feeling “powerful”), people need to be able to engage in nonroutine action, exercise independent judgment, and make decisions that affect how they do their work, without having to check with someone else.

bringing meaning to life in the present by focusing on making life better in the future is essential to making extraordinary things happen. Leaders dream of what might be.

establishes The Five Practices of Exemplary Leadership as an “operating system” for leaders everywhere.