The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (J-B Leadership Challenge: Kouzes/Posner)

We wanted to know what people did when they were at their “personal best” in leading others. These

Exemplary leaders commit to Foster Collaboration by engaging in these essentials: Create a climate of trust Facilitate relationships

the most effective leaders, as shown in Figure 7.2, are the ones who ask, “What can we learn when things don't go as expected?” rather than pointing fingers or assigning blame. The

which “is based on the belief that your basic qualities are things you can cultivate through your efforts.” This viewpoint contrasts with a fixed mindset, which assumes “that your qualities are carved in stone.”21 Individuals with a growth mindset believe that people can learn to be better leaders. Those with a fixed mindset think that leaders are

There's no one more determined than someone who believes fervently in an ideal. Are you that someone?

The best leaders are the best learners. They learn from their failures and their successes.

Embedded within The Five Practices of Exemplary Leadership are essential behaviors that serve as the basis for becoming an exemplary leader. We call these the Ten Commitments of Exemplary Leadership

The data indicates that those people who report to leaders who are seen as very frequently or almost always ensuring that “people grow in their jobs by learning new skills and developing themselves” have engagement scores that are 66 percent higher than do the direct reports of leaders who are viewed as rarely engaging in this leadership behavior.

Failure is never the objective of any endeavor, of course. Success, however, always requires some amount of learning, and in turn, learning always involves miscalculations, mistakes, and errors.

framing the question more about the process than about herself led to “many sidebar ‘deeper' conversations being initiated,