The Grand's Feedback Method

like to use the Situation-Behavior-Impact (SBI) feedback tool, developed by the Center for Creative Leadership to help managers deliver clear, specific feedback.59 It requires you to describe the exact situation you want to talk about, the behavior the other person showed in this situation, and what negative/positive impact this might have on them,

Steffen encourages leaders to send an e-mail to each person on their team—as well as to key clients—requesting a few feedback points for each participant under the headings START, STOP, and CONTINUE.

Acclaimed executive coach Marshall Goldsmith offers up a nine-step process for asking for feedforward:vii Choose a behavior you wish to change. Describe the behavior to the people whose input you’re seeking. Ask for feedforward, requesting two suggestions you can use in the future to model the desired behavior. Listen closely and take notes on thei