The GitLab way: Kindness, transparency, and short toes | David DeSanto (CPO)
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The GitLab way: Kindness, transparency, and short toes | David DeSanto (CPO)
someone—usually someone behind the scenes, working tirelessly—who led the product team to combine technology and design to solve real customer problems in a way that met the needs of the business.
Marty Cagan • INSPIRED: How to Create Tech Products Customers Love (Silicon Valley Product Group)
Culture of open minds—
Marty Cagan • INSPIRED: How to Create Tech Products Customers Love (Silicon Valley Product Group)
It is also important culturally that the product organization be transparent and generous in what they learn and how they work. It helps the broader organization to understand that the product organization is not there “to serve the business” but, rather, to solve problems for our customers in ways that work for our business.
Marty Cagan • INSPIRED: How to Create Tech Products Customers Love (Silicon Valley Product Group)
If there’s a Gumroad secret, it’s this one: we aim for complete information symmetry. There’s nothing I know that you don’t, and eventually there’ll be nothing you and I know that our creators don’t. We are building the best product, with the best team, for the best community. Being open about everything is the flywheel that brings more amazing peo... See more
Sahil Lavingia • The Minimalist Entrepreneur: How Great Founders Do More with Less
Provide transparency to people who handle it well and either deny it to people who don’t handle it well or remove those people from the organization.
Ray Dalio • Principles: Life and Work
Have a large, dedicated group of people working every day to make other engineers’ lives easier