
The Future of Feeling: Building Empathy in a Tech-Obsessed World

people’s level of empathy seems to correlate with their position in society.
Kaitlin Ugolik Phillips • The Future of Feeling: Building Empathy in a Tech-Obsessed World
When I hear about a new app, gadget, or tech-based service, I try to ask myself the following questions: How might this improve my life or experience, or those of others? What is the potential for it to be manipulated, and are there safeguards? Is there incentive for the people in charge to monitor this—do they have skin in the game? And ultimately
... See moreKaitlin Ugolik Phillips • The Future of Feeling: Building Empathy in a Tech-Obsessed World
Studies show that teaching traits like kindness, compassion, and empathy, in an explicit and intentional way at a young age, can make a difference. A 2011 meta-analysis of social-emotional learning, which many US curricula have embraced in recent decades, suggested that it led to higher graduation rates and safer sex, even eighteen years later.
Kaitlin Ugolik Phillips • The Future of Feeling: Building Empathy in a Tech-Obsessed World
phubbing, or ignoring the people around you in favor of your phone.
Kaitlin Ugolik Phillips • The Future of Feeling: Building Empathy in a Tech-Obsessed World
even though they were constantly sending messages back and forth, none of these kids seemed to know how to talk to one another.
Kaitlin Ugolik Phillips • The Future of Feeling: Building Empathy in a Tech-Obsessed World
Social technology is ostensibly about connecting people, but it doesn’t often foster the empathy that’s needed for real human connection.
Kaitlin Ugolik Phillips • The Future of Feeling: Building Empathy in a Tech-Obsessed World
This reaction tends to be less common with tragedies that affect larger groups of people, a phenomenon sometimes called the “collapse of compassion.” Experts think this happens because we automatically regulate our emotional reactions when we expect them to be overwhelming.
Kaitlin Ugolik Phillips • The Future of Feeling: Building Empathy in a Tech-Obsessed World
compassion is feeling for someone; empathy is feeling with them.
Kaitlin Ugolik Phillips • The Future of Feeling: Building Empathy in a Tech-Obsessed World
The people who scored higher in empathy also scored much higher in reading body language, conflict-resolution skills, resilience, and standing by their values.