The Future of Commerce - Greg Isenberg
AI will haggle for you, but smartly. Your AI agent might negotiate with ten stores simultaneously, snagging deals while you sleep, without burning bridges like an aggressive human negotiator would. And the internet will add more haggling. It won’t just be buy this or not.
Greg Isenberg • The Future of Commerce - Greg Isenberg
Second-hand will become first choice. “New” won’t be the default filter anymore as sustainability becomes non-negotiable.
Greg Isenberg • The Future of Commerce - Greg Isenberg
Niche stores will thrive in Amazon’s shadow. The more specific your product (left-handed fishbowls, anyone?), the better you’ll do against the giants.
Greg Isenberg • The Future of Commerce - Greg Isenberg
Shopping will feel like gaming, but useful. You might earn points buying groceries that unlock real-world perks, making mundane purchases feel rewarding.
Greg Isenberg • The Future of Commerce - Greg Isenberg
Customers will become co-creators. Like Lego Ideas but for everything, your power users will drive product development, ensuring built-in demand.
Greg Isenberg • The Future of Commerce - Greg Isenberg
Voice commerce will become second nature. You’ll reorder household items as easily as asking Alexa to play a song.
Greg Isenberg • The Future of Commerce - Greg Isenberg
Community will trump discounts. The best brands (the ones with the highest LTV/word of mouth/retention) will build loyal followings like CrossFit, where belonging matters more than saving a few bucks.
Greg Isenberg • The Future of Commerce - Greg Isenberg
- Brands will sell “decision rights” for future products. Buy shares in a company’s next design choice. It’s like kickstarter, but you’re shaping brands at a DNA level.
Greg Isenberg • The Future of Commerce - Greg Isenberg
Every storefront will adapt to you. Like Spotify’s Discover Weekly, but for shopping - every visit will feel tailored just for you.