The Five Dysfunctions of a Team: A Leadership Fable, 20th Anniversary Edition

the course of my experience working with CEOs and their teams, two critical truths have become clear to me. First, genuine teamwork in most organizations remains as elusive as it has ever been. Second, organizations fail to achieve teamwork because they unknowingly fall prey to five natural but dangerous pitfalls, which I call the five dysfunctions

First, genuine teamwork in most organizations remains as elusive as it has ever been. Second, organizations fail to achieve teamwork because they unknowingly fall prey to five natural but dangerous pitfalls, which I call the five dysfunctions of a team.

The fact remains that teams, because they are made up of imperfect human beings, are inherently dysfunctional.

“Right now I'd like to start with the first dysfunction: absence of trust.