The Emerging Shape of Design Orgs

This post is meant to be a foundational building block for further thinking on emerging standards in the shape of design organizations.

That typical hierarchical org chart does not depict the relationships between different parts of the team.

As a consultant focused on the org design of design orgs, I work across a variety of contexts—established businesses (banks, retail); software as a service (enterprise software); scale-ups (pre-IPO and growing); start-ups. And repeatedly over the past couple of years, I’ve found myself drawing some variation of the following generic digital product... See more