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The desk lunch is on hold
That’s a different business than dropping off bulk salad orders at office buildings, but it might also prove to be a bigger idea.
Dan Frommer • The desk lunch is on hold
So Sweetgreen is now testing a hybrid approach, where companies can have an Outpost kiosk in their office, but it can also offer, as Jammet describes, “a new, extensive suite of Outpost solutions,” including subsidized or employer-paid meals for remote employees, delivered to their homes.
Dan Frommer • The desk lunch is on hold
It’s a bit of a different situation for fast-casual chains operating at scale, where the delivery networks sit somewhere on the spectrum between “necessary evil” and “incremental growth driver.”
Dan Frommer • The desk lunch is on hold
A lot of what you hear and read about the big delivery networks — DoorDash, Grubhub, Uber Eats, etc. — is that they’re a terrible economic deal for restaurants. It’s an especially tough tradeoff for neighborhood restaurants and startups, which don’t have much leverage or much profit margin to spare.
Dan Frommer • The desk lunch is on hold
Restaurants also want more people to order digitally — ideally through the company’s own app or website — because it gives them more customer data and an opportunity to build a deeper relationship over time.