The Design of Everyday Things
Universal Principles of Design, Revised and Updated: 125 Ways to Enhance Usability, Influence Perception, Increase Appeal, Make Better Design Decisions, and Teach through Design
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Hidden in Plain Sight: How to Create Extraordinary Products for Tomorrow's Customers
Jan Chipchase • 1 highlight
amazon.com
four components of good behavioral design: function, understandability, usability, and physical feel.
Don Norman • Emotional Design: Why We Love (or Hate) Everyday Things
task flows, and control layouts
Marty Cagan • INSPIRED: How to Create Tech Products Customers Love (Silicon Valley Product Group)
Two of the most important characteristics of good design are discoverability and understanding.