The Design Of Everyday Things

“The problem with the designs of most engineers is that they are too logical. We have to accept human behavior the way it is, not the way we would wish it to be.”

― Donald A. Norman, The Design of Everyday Things

Sometimes things really are poorly designed (check out The Design of Everyday Things), but I should give more benefit of the doubt when I don’t know much about the subject. There can be so many competing and nonobvious trade-offs when it comes to designing something. And an aspect of something’s design can be a positive in one context and a negativ