The Complete 101 Collection: What Every Leader Needs to Know

Successful organizations have leaders who do more than just give people a paycheck. They create an environment of encouragement that has the ability to transform people’s lives.

Anyone who spends most of her time working in an area of weakness for a prolonged period of time will get frustrated and burned-out. But a person developed in an area of strength will be catapulted toward her potential.

True success is knowing your purpose, growing to reach your maximum potential, and sowing seeds to benefit others.

FOR

“The greatest leader is willing to train people and develop them to the point that they eventually surpass him or her in knowledge and ability.”

The best type of training takes advantage of the way people learn. Researchers tell us that we remember 10 percent of what we hear, 50 percent of what we see, 70 percent of what we say, and 90 percent of what we hear, see, say, and do.

Give feedback. This is a critical part of the process. I always give them some kind of evaluation. I’m honest, and I do my homework to make sure I’m accurate. I give constructive criticism. This lets them know how they’re doing, corrects problems, encourages improvements, and speeds the work.

Finally, a leader must communicate to his or her people that their work has value to the organization and to the individual leader. To the employee, this often is the most important fundamental of all.

Step 1: I model. The process begins with my doing the tasks while the person being trained watches.