The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever

there are just five types of triggers: location, time, emotional state, other people, and the immediately preceding action.

One of your roles as a manager and a leader is to have answers. We’re just trying to slow down the rush to this role as your default behaviour.

the difference between coaching for performance and coaching for development. Coaching for performance is the label typically applied to everyday solving-the-problem management. Coaching for development goes beyond just solving the problem and shifts the focus to the person who’s trying to solve the problem. As I said, it’s the difference between t

“I have a sense of the overall challenge. What’s the real challenge here for you?”

The Kickstart Question: “What’s on Your Mind?” An almost fail-safe way to start a chat that quickly turns into a real conversation is the question, “What’s on your mind?”

You’ve Probably Already Tried. And Failed.

To further reassure yourself, master the last of the Seven Essential Questions—“What was most useful here for you?”—so you create a learning moment for the person and for you.

Second (and possibly even more valuably), it stops you from thinking that you know how best to help and leaping into action.

The Answer to How Is Yes. I’ve heard him frame the work he does as