Saved by Emilie Kormienko
The art of onboarding
A great onboarding experience is a foundation for high customer retention.
Ramli John • Product-Led Onboarding
User Onboarding | A frequently-updated compendium of web app first-run experiences
useronboard.comUser onboarding is the process that takes people from perceiving, experiencing, and adopting the product’s value to improve their lives.
Ramli John • Product-Led Onboarding
Why is user onboarding important to your product’s growth? When does user onboarding start? Is it after a user has already signed up for your product? When does user onboarding end? How do you define a successfully onboarded team or user? (We’ll discuss this in detail in a later chapter when I’ll help you define your onboarding success metric and c
... See moreRamli John • Product-Led Onboarding
There are three moments that matter the most to measure onboarding success: When users complete the signup process. When users experience the value of a product for the first time. When they begin to use it consistently.
Ramli John • Product-Led Onboarding
In a world of moving fast and pushing out a “minimum viable product,” the first mile of a product’s user experience is almost always an afterthought. The welcome/tour, the onboarding, the explanatory copy, the empty states, and the defaults of your product make up the first mile. Ironically, these crucial components of initial engagement that make ... See more