The Art and Science of Trash Talk With Rafi Kohan
Sometimes we rely on hints, sarcasm, innuendo, and looks of disgust to make our points. We play the martyr and then pretend we’re actually trying to help. Or maybe, afraid to confront an individual, we blame an entire team for a problem—hoping the message will hit the right target. Whatever the technique, the overall method is the same. We withhold
... See moreKerry Patterson • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
Awareness, for one. Creating friction—like setting boundaries, muting notifications, or whatever suits you—can help us take back control and make the game work in our favor. As Kahneman himself suggested, recognizing our cognitive shortcuts is half the battle; the other half is finding ways to challenge them.