added by Danielle Vermeer ยท updated 2y ago
The art and science of great customer interviews - Part I
Rigorous Observational Interviewing (RgOI) goes beyond what the user says or even does to find those nuggets of insights lurking behind their words and behaviors.
from The art and science of great customer interviews - Part I by Hema Padhu
Danielle Vermeer added 2y ago