The Anatomy of Peace: Resolving the Heart of Conflict
ORCHESTRATING CONFLICT is a discipline. It requires seeing the process as a necessary step in the journey toward a better future, tolerating the moments your people are not working well together, and believing that working through some rough patches will help to solidify their collective effort and commitment.
Ronald A. Heifetz • The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
