
The Anatomy of Peace: Resolving the Heart of Conflict

“People whose hearts are at war toward others can’t consider others’ objections and challenges enough to be able to find a way through them.
The Arbinger Institute • The Anatomy of Peace: Resolving the Heart of Conflict
“Whatever you say.
The Arbinger Institute • The Anatomy of Peace: Resolving the Heart of Conflict
Have your kids done this? Are you guilty of ever expressing this attitude?
“The pyramid suggests that we should spend much more time and effort helping things go right than dealing with things that are going wrong. Unfortunately, however, these allocations of time and effort are typically reversed. We spend most of our time with others dealing with things that are going wrong. We try fixing our children, changing our spou
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Bitterness, envy, indifference, resentment—these are hallmarks of the hot and cold wars that fester in the hearts of family members, neighbors, colleagues, and former friends the world over.
The Arbinger Institute • The Anatomy of Peace: Resolving the Heart of Conflict
the more I edged in the darkness, the worse she seemed to me. When I chewed up a piece of the fence because I couldn’t see well, I felt a perverse sense of satisfaction. It proved how unreasonable Hannah was being.
The Arbinger Institute • The Anatomy of Peace: Resolving the Heart of Conflict
“But you see, no conflict can be solved so long as all parties are convinced they are right.
The Arbinger Institute • The Anatomy of Peace: Resolving the Heart of Conflict
“I didn’t get home until after dark. I’d beaten Paul for the first time and was feeling pretty happy. I went into the kitchen, opened the fridge, and poured myself a large glass of orange
The Arbinger Institute • The Anatomy of Peace: Resolving the Heart of Conflict
If we start seeing each other as objects, we’ll get to the point where we’ll need to see each other as disagreeable rather than as simply disagreeing.
The Arbinger Institute • The Anatomy of Peace: Resolving the Heart of Conflict
juice. Hannah walked into the room when I was in the middle of a long guzzle. I quickly dropped the glass from my mouth and was about to say, ‘I beat Paul!’ when she asked, ‘Are you going to edge?