Falling into the trap of thinking other users will be like you is especially pernicious because the people building the product are usually among that early adopter cohort. The easiest north star for a product person is their own intuition. But if they're working on a product that requires customer segmentation, being in the early adopter cohort me... See more
So how did I know that what I was copying would be right? Furthermore, even if it was right then how did I know it would be right for my business? When you think about military history, there are many moves that have been learned over time from one battle to another e.g. flanking an opponent to suppressing fire. These are context specific as in rel... See more
Nowadays, companies tend to pitch their business models of siloed and quasi innovative problem-solving technology. The whole idea of specialization and offering solutions to particular problems has been haunting us since the time of Adam Smith. Somehow, people seem to forget that no problem arises in isolation. Do we even consider anymore that for ... See more