The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power
It was 1912 when Thomas Edison laid out his vision for a new industrial civilization in a letter to Henry Ford. Edison worried that industrialism’s potential to serve the progress of humanity would be thwarted by the stubborn power of the robber barons and the monopolist economics that ruled their kingdoms. He decried the “wastefulness” and
... See moreShoshana Zuboff • The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power
“Science Finds—Industry Applies—Man Conforms.”
Shoshana Zuboff • The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power
the digital can take many forms depending upon the social and economic logics that bring it to life. It is capitalism that assigns the price tag of subjugation and helplessness, not the technology.
Shoshana Zuboff • The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power
surveillance capitalists want us to think that their practices are inevitable expressions of the technologies they employ.
Shoshana Zuboff • The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power
Surveillance capitalism is not technology; it is a logic that imbues technology and commands it into action. Surveillance capitalism is a market form that is unimaginable outside the digital milieu, but it is not the same as the “digital.”
Shoshana Zuboff • The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power
The unprecedented nature of surveillance capitalism has enabled it to elude systematic contest because it cannot be adequately grasped with our existing concepts.
Shoshana Zuboff • The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power
Surveillance capitalists know everything about us, whereas their operations are designed to be unknowable to us. They accumulate vast domains of new knowledge from us, but not for us. They predict our futures for the sake of others’ gain, not ours.
Shoshana Zuboff • The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power
This is how the unprecedented reliably confounds understanding; existing lenses illuminate the familiar, thus obscuring the original by turning the unprecedented into an extension of the past. This contributes to the normalization of the abnormal, which makes fighting the unprecedented even more of an uphill climb.
Shoshana Zuboff • The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power
Our dependency is at the heart of the commercial surveillance project, in which our felt needs for effective life vie against the inclination to resist its bold incursions.