The 6 New Rules of Communicating

Here are the six new rules of engagement—for politicians, broadcasters, and all aspiring experts, decision-makers, and leaders.

1. You gain more trust when seated, not standing.


2. Don’t speak at people—speak with them.


3. An informal tone is more persuasive now. Even leaders must adjust to this.


4. Conversations have more influence than speeches.


5. Spontaneous comm

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