Technological folie à deux: Feedback Loops Between AI Chatbots and Mental Illness
“ChatGPT overcomes three major, long-known barriers to mental health support: it’s free, it’s accessible, and the support is around-the-clock. When therapy services have long waiting lists and huge fees, it feels snobbish and ableist to say no one should ever use AI as an alternative.
As a language-learning model, ChatGPT responds to any prompt or
... See moreTherapists are secretly using ChatGPT. Clients are triggered.
technologyreview.comKey Findings
The assessment, which evaluated ChatGPT, Claude, Gemini, and Meta AI using teen test accounts and protections where available, revealed critical safety gaps:
The assessment, which evaluated ChatGPT, Claude, Gemini, and Meta AI using teen test accounts and protections where available, revealed critical safety gaps:
- Chatbots miss warning signs and get easily distracted. Across all platforms, researchers observed "missed breadcrumbs": clear signs of mental health distress that chatbots failed