Talking to Strangers
The lesson of what happened at 3 p.m. on June 17, 1981, in Rochester, New York, was that when bits and pieces of a case don’t add up it’s usually because our frames of reference are off; they will never add up unless we break free of our expectations.
Tahl Raz • Never Split the Difference: Negotiating As If Your Life Depended On It
If we want to be able to trust the world around us, we need to show an interest and ask a few basic questions.
Tim Harford • The Data Detective
The Coddling of the American Mind: How Good Intentions and Bad Ideas Are Setting Up a Generation for Failure
Greg Lukianoff, Jonathan Haidt
amazon.com
Difficult Conversations: How to Discuss What Matters Most
Douglas Stone, Bruce Patton, Sheila Heen
amazon.com
