Talent density, feeling special as a service, moving past prompts, and product leadership.

one product manager, one designer, and two engineers.

“Was I more engaged by artfully rephrasing Jon’s comment (getting the articulation dialed in just right) or by facilitating consensus among the staff (being the guy who made the group’s ‘Now we get it!’ unifying moment happen)?”

of a larger group, or even a group of senior executives, but many engineers or designers are not. It's important to be sensitive to this.

“What is your secret power?” He described one interview in which a CEO revealed that he asks every employee to submit their top ideas for the company and personally reads every submission.