
Take a Skills-Based Approach to Culture Change

Instead, start with a why for your organization that appeals to intrinsic motivators. Focus on BVSSH outcomes. Invite participation and empower the how. Start with safe-to-learn experiments within guardrails and with support such as a Ways of Working Center of Enablement and coaching. Then, keep going! Impediments are not in the path; impediments a
... See moreJonathan Smart • Sooner Safer Happier: Antipatterns and Patterns for Business Agility

People have a limited velocity to unlearn and relearn. You cannot force the pace of change in the same way that King Canute could not hold back the tide. Forcing the pace of change will likely lead to real, lasting change either not happening at all (with new labels on the same old behavior) or taking longer and with more risk. Lasting behavioral c
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