
Take a Skills-Based Approach to Culture Change

Several practices can help you institutionalize reflection and continuous learning in your organization or team.
Ronald A. Heifetz • The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
As you have seen in our virtual visit to ING, a high-performance culture is far more than just the application of tools, the adoption of a set of interrelated practices, copying the behaviors of other successful organizations, or the implementation of a prescribed, expert-designed framework. It is the development, through experimentation and learni
... See moreNicole Forsgren PhD • Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations
People have a limited velocity to unlearn and relearn. The pace of change cannot be forced; it can be nurtured. People adopt change in the shape of a normal, cumulative probability distribution (i.e., an S-curve), starting with the natural Innovators. Improving ways of working needs to be safe-to-learn and within risk appetite. Middle management ar
... See moreJonathan Smart • Sooner Safer Happier: Antipatterns and Patterns for Business Agility

Adaptive leadership requires understanding the group’s culture and assessing which aspects of it facilitate change and which stand in the way.